Returns & Refunds Policy

We want you to feel confident in your purchase, and this policy outlines how returns, exchanges, and refunds are handled should you need to request one.

Changed your mind?

You have 14 days from receiving your order to let us know you’d like to return it.

How to return

  • Email judy@cwtchcase.com with your order number and reason for return.
  • Return items unused and in original packaging within 14 days of notifying us.
  • You are responsible for return postage (unless faulty).

Faulty items

If your item is faulty, contact us within 30 days for a full refund. After this period, we’ll arrange a repair or replacement where possible.

Loading...